To deliver your products Soldsmart.com.au uses Australia Post eParcel, Toll IPEC and FDM services. Choice of carrier is not available and is dependent on product size and destination.
Please note that couriers do not deliver to po boxes due to the size and weight of the items. Please list a street address at the checkout otherwise your order will be delayed until a suitable street address is provided.
For your peace of mind all deliveries have online tracking. A tracking number will be sent to you via email once your item is shipped.
Parcels may be left at the addressed premises without signature if it is safe to do so.
Our up-to-the-minute supply chain process means we are able to ship out most items within 24 working hours from the time your payment clears.Please check ETA date of item as shown on the listing to get an accurate time of arrival. Please allow up to 3-5 business days for your order to arrive from the time we dispatch your item. Wholesale lots are ordered directly from overseas when you purchase them of us, please note the ETA on the item page, this date will give you a better understanding of when your item will arrive. Please note that this date is approximate and you may need to give or take a day or two. We ask to please allow 30-40 days after your payment has been received.
IMPORTANT NOTE: Some products are delivered directly from our warehouse overseas and may therefore take a longer time to arrive. Please check ETA in item description for the estimated arrival time.
From time to time Soldsmart.com.au may run shipping promotions. These promotions do not include products listed in our wholesale / bulk dept, items on sale, larger items, and items shipped to NT & WA.